Terms and Conditions

Welcome to Sakura Bento! By using our website sakura-bento.store, you agree to the following terms and conditions. Please read them carefully.

1. General

Sakura Bento is an online food stroe operating in the Philippines. These Terms apply to all users of the site and services.

2. Ordering and Payment

• Orders must be places through our website.
• we follow a pay-first policy. Orders are processed only after successful payment.
• Payments are processed securely via Xendit.
• Accepted payment methods:
  • GCash
  • PayMaya
  • Credit Card
  • Direct Debit

3. Delivery

• We deliver to addresses within the Philippines.
• Delivery fees are not included at checkout and must be paid directly to the rider upon delivery.
• Delivery times myay vary based on location and availability.

4. Cancellations and Refunds

• Orders cannot be canceled once payment is confirmed.
• Refunds are issued only for failed transactions or product unavailability.

5. Customer Responsibility

• Ensure your delivery information is accurate and complete.
• we are not responsible for failed deliveries due to incorrect or incomplete details.

6. Privacy

• We respect your privacy. Personal information is collected solely for order processing and communication, as described in our Privacy Policy.

7. Changes to Terms

• We may update these Terms and Conditions at any time. Continued use of our website means you accept any updates.